Terms & Conditions

2019 Activa @Sancturay Cove Tennis

ACTIVA @ SANCTUARY COVE TENNIS TERMS AND CONDITIONS

Activa @ Sanctuary Cove Tennis may, from time to time, review and update these Terms and Conditions. Please refer to the document here below as the current version.
Payments and Refunds:-
Full payment is required in advance to reserve a place in group lessons. Please enclose payment with your enrolment form. No refunds will be given for non-attendance at group lessons unless previously advised. A refund or credit may be offered if you have a valid medical reason which prevents you/your child from attending three or more classes in a row. A cancellation fee will apply for private lessons unless 24 hours’ notice is given. Please call your coach to cancel a lesson.
Public Holidays and Long Weekends:-
There will be NO group lessons on Public Holidays, coaches maybe available for private lessons on Public Holiday please check with your coach.
Bad Weather
Excessive Heat:- Group lessons may be cancelled if the temperature at the venue is 37oC or above, or is, in our judgment, likely to be excessively hot during the lesson time.
Rain:- Group lessons may be cancelled in wet weather, or if, in our judgment, it is likely to be wet during the lesson time. The decision whether to cancel group lessons for bad weather will be made at the courts immediately prior to the lesson start time. On extremely hot/wet days, we may make a decision in advance and post on our Facebook page before the lesson time to cancel.
WE WILL POST ALL LESSON CANCELLATIONS ON OUR FACEBOOK PAGE – IF YOU DON’T USE FACEBOOK WE HAVE A LIVE FEED OF OUR FACEBOOK PAGE ON OUR WEBSITE www.activatennis.com.au SO YOU CAN CHECK THERE EVEN IF YOU DON’T USE FACEBOOK.
Any classes cancelled will be made up at the end of the term or the week prior to the start of the next term. If it is not possible for us to run a make-up class due to term dates/weather, we will offer credit towards one day of Holiday Camp of your choice. We guarantee to host 9 lessons each term however there are no makeup lessons for non-attendance unless notice has been given prior to the lesson day.
No Hat >> No play policy
All students need to wear a hat during lessons and sunscreen is available at the courts.
Supervision of juniors
Activa @ Sanctuary Cove Tennis coaches are not responsible for supervising children outside of lesson time.
Changes to Lesson Schedules
Occasionally we may have to make changes to our published schedule, including cancelling a published group lesson, creating an additional group lesson, or changing the day/time of a group lesson. In such cases we are generally unable to update our printed brochures/flyers but we endeavour to keep the schedules up-to-date on our website. If there are insufficient enrolments by the end of Week 1 of a school term for a scheduled group lesson to be viable, we may cancel that group for the term.
Anyone who has already enrolled a child in a scheduled lesson that is subsequently cancelled or changed will be offered alternative time slots or given a full refund.
  • Holiday Camps are fun - Call now to join our Xmas Hotshots camp Dec 2018 more info soon....

  • Elite Squad warming up with floorball (hockey)